Terms of Service

Last updated: October 24, 2025

Important: This page may change at any time and will be updated frequently. Please refer to this page as the main source of truth. None of this creates liability - please refer to our Privacy Policy for complete data practices.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Pantheon ("Company," "we," "us," or "our") governing your access to and use of the Pantheon website, Telegram bot (MILO), and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

These Terms apply to all users of our Services, including visitors, users, and others who access or use the Services.

2. Description of Services

Pantheon is a comprehensive operator suite designed for frontier founders and funds. Our platform serves as a smart CRM and automation layer focused on organizing and analyzing data within Telegram networks while maintaining the highest standards of privacy and security.

Our Services include, but are not limited to:

Telegram-native CRM and smart automation tools

Automated workflow management and execution

Smart market analytics and insights

Contact and lead management

Automated messaging and follow-up capabilities

Data vault and analysis tools

Integration with third-party services and platforms

3. Eligibility

By using our Services, you represent and warrant that you have the right, authority, and capacity to enter into these Terms.

4. User Accounts

To use certain features of our Services, you may need to create an account. You are responsible for:

Account Responsibilities

Providing accurate and complete information when creating your account
Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use of your account

Telegram Account Requirement

Our Services require an active Telegram account. You are responsible for maintaining the security of your Telegram account and for all activities that occur under your account.

Account Suspension and Blacklisting

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms. We also reserve the right not to serve anybody at any time, and maintain blacklist and permanent ban functions alongside our product offering. These decisions are final and at our sole discretion.

5. Subscription and Payment

Some of our Services require payment of fees. By subscribing to a paid plan, you agree to pay all fees in accordance with the pricing and payment terms presented to you.

Payment Terms

All fees are quoted in US dollars
Payments are non-refundable except as expressly set forth in these Terms or as required by applicable law
You authorize us to charge your designated payment method for all fees
If your payment method fails or your account is past due, we may restrict or suspend your access to the Services

Fee Changes

We may change our fees at any time. If we change our fees, we will provide notice of the change on the website or via email at least 14 days before the change takes effect.

6. Free Trial and Alpha Access

We may offer a free trial or alpha access to our Services. The duration of any free trial period will be specified during sign-up. We reserve the right to modify or terminate free trials at any time without prior notice. We may limit eligibility for free trials to prevent abuse.

7. Alpha Phase Terms and Conditions

Important Alpha Notice: Our Services are currently in alpha phase. During this phase:

Features may change or be discontinued with notice

We have read/write abilities that are fine-grain controlled by you

Service availability is not guaranteed

Performance may be unstable or unpredictable

Data loss may occur

User Control: You maintain granular control over what data we can access. You can:

Toggle on/off chat access on a chat-by-chat basis

Revoke access permissions at any time

View and audit all data access logs

Delete your data at any time

Alpha Participation: By using our Services during the alpha phase, you acknowledge and accept these limitations and agree to provide feedback to help improve our Services.

8. User Content

Our Services allow you to create, upload, store, and share content, including messages, contacts, and other materials (collectively, "User Content"). You retain all rights in your User Content, and you are solely responsible for it.

License Grant

By providing User Content through our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based upon, distribute, and display your User Content for the purpose of operating and providing our Services.

User Content Representations

You represent and warrant that:

User Content Requirements

You own or have the necessary rights to your User Content
Your User Content does not violate the rights of any third party
Your User Content complies with these Terms and all applicable laws

9. User Responsibilities and Conduct

You are responsible for your use of our Services and for ensuring compliance with all applicable laws and regulations.

Lawful Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You will not use our Services in any way that violates any applicable federal, state, local, or international law or regulation.

Prohibited Activities

Violating any applicable laws or regulations
Infringing on intellectual property rights
Transmitting malicious code or harmful content
Attempting to gain unauthorized access to our systems
Interfering with the proper functioning of our Services
Using our Services for any illegal or unauthorized purpose
Harassing, threatening, or abusing other users
Collecting or harvesting user information without consent

Telegram Compliance

You must comply with Telegram's Terms of Service and Community Guidelines when using our Services. You are wholly liable for your actions on Telegram. We do not support or condone illegal activities, and users are responsible for ensuring their use of our Services complies with all applicable laws and regulations.

10. Data Collection and Usage

We collect and process data as described in our Privacy Policy. This section outlines the specific terms related to data collection and usage.

Purpose of Data Collection

We collect data for CRM and smart automation features, including but not limited to contact management, lead tracking, automated messaging, and analytics to improve our Services.

Opt-in Model

Our data collection operates on an opt-in model. You must explicitly consent to data ingestion, including Telegram exports, DMs, and vault uploads. You can withdraw consent at any time.

Data Ownership

Data Ownership Principle: Everyone's data is theirs. We don't resell, don't reshare, or give access to others outside our analytics. Your data sovereignty is fundamental to our platform design.

Auto-Reply and DM Permissions

Our Services may send DMs and auto-replies on behalf of users. By using our Services, you grant us permission to send automated messages through your Telegram account as configured by you. You can disable this functionality at any time.

11. Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such third-party websites or services.

12. Security Commitments

We are committed to protecting your data and maintaining the security of our Services. Our security measures include:

SHA-256 encryption for all data at rest and in transit

Enterprise-grade security infrastructure

Limited access controls - only employees with business need can access your data

Regular security audits and penetration testing

Secure data centers with physical and digital safeguards

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

13. Telegram Bot Compliance

Our Services are built on the Telegram platform and we adhere to Telegram's bot terms and privacy standards. For more information about Telegram's privacy practices, please see their privacy policy at https://telegram.org/privacy-tpa.

We follow all privacy guidelines set forth by platforms that distribute Telegram apps, including Google's Developer Policies.

14. Intellectual Property Rights

The Services and their original content, features, and functionality are and will remain the exclusive property of Pantheon and its licensors. The Services are protected by copyright, trademark, and other laws.

Your Content

You retain ownership of all content you provide to our Services. By using our Services, you grant us a limited, non-exclusive, revocable license to use, process, and store your content solely for the purpose of providing our Services to you.

Our Content

All rights, title, and interest in and to our Services, including all intellectual property rights, are and will remain our exclusive property. You may not use our trademarks, logos, or other proprietary information without our prior written consent.

15. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

DURING OUR ALPHA PHASE, WE CANNOT GUARANTEE THAT THE SERVICES ARE VIRUS-FREE OR BUG-FREE. YOU USE THE SERVICES AT YOUR OWN RISK.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER ARISING OUT OF OR CONNECTED WITH THE USE OR INABILITY TO USE THE SERVICES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.

WE ARE NEVER EXPRESSLY LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF OUR SERVICES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED $100. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED.

17. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

Your Use of Services

Your use of the Services and any content you provide through the Services

Violation of Terms

Your violation of these Terms or any applicable law or regulation

Third-Party Rights

Your violation of any third-party rights, including without limitation any intellectual property rights or privacy rights

Legal Proceedings

Any claim that your content caused damage to a third party, or if you or we are brought to court by another party as a result of your actions, you are wholly liable for all of our legal expenses including claims, damages, obligations, losses, liabilities, costs, and expenses

18. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Effect of Termination

Upon termination, your right to use the Services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Data Deletion

Upon termination, we will delete your personal data in accordance with our Privacy Policy, unless we are required to retain certain information for legal or regulatory purposes.

Your Right to Terminate

You may terminate your use of our Services at any time by contacting us at support@pantheonops.com. Upon termination, you may request deletion of your data.

19. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Nevada, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Nevada.

20. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our Services.

21. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

22. Entire Agreement

These Terms constitute the entire agreement between you and Pantheon regarding our Services and supersede all prior agreements and understandings, whether written or oral.

23. Contact Information

If you have any questions about these Terms, please contact us at:

Contact Details

Email: support@pantheonops.com

Website: https://pantheonops.com

For Legal Inquiries: legal@pantheonops.com

For General Support: support@pantheonops.com